REDESO invites interested qualified and competent Tanzanians and international expatriates who meet the listed criteria to apply for the following positions:
Help Desk Officer (1 Post)
Location: Kasulu
Reports to: Senior Camp Officer
Job summary
Help desk officer will be responsible in providing assistance to persons of concern regarding various issues in connection with daily REDESO operations within the camp. He will also be responsible in receiving and gathering all vital information concerning environmental and energy matters from the refugees and communicate them to REDESO field team for technical and professional intervention.
Minimum Qualifications
Diploma in Sociology and other social science courses.
3 years working experience in humanitarian and community development programs.
Strong knowledge and experience of customer service practice.
Strong oral and written communication skills.
Good learning skills.
Problem-solving skills.
Main Job Duties and Responsibilities
To respond to requests for technical assistance and other information from persons of concern.
To provide proper advise and appropriate action to the person of concern regarding the reported issue.
To communicate with REDESO field team on the issues that require immediate intervention.
To properly record all matters and information as well as to produce timely report as required.
All interested candidates should submit their applications before Wednesday 27th November, 2019
Note:
REDESO is an equal opportunity employer Women are highly encouraged to apply.
All interested candidates should submit their applications via email: recruitment@redeso.or.tz or redeso-hq@redeso.or.tz
For any inquiries, you should not hesitate to contact this office mobile number: +255786 740 746.
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