Job Opportunity at Mtibwa Sugar Estates, Security Supervisor

Security Supervisor

GENERAL DESCRIPTION: To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.

DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited

GRADE: Supervisor.

REPORTS TO: Security Field Officer.

OVERALL RESPONSIBILITY:

The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
Safeguarding of life and property
Reduction of Mtibwa Sugar Estates Limited exposure to loss
Management of guards and guard posts
Ensuring effective response to incidents
Ensure effective deployment of guard shifts
Identify and effect speedy replacement of shortages
Application of operational procedures in accordance with the Operations Manual
Liaise with Security Management to ensure effective deployment
React to customer complaints and incident reports
Maintain efficient and timely reporting
Maintain discipline and morale
Relay information, intelligence and guards’ concerns to Security Field Officer

ROLE & CONTEXT:

Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
Attend weekly operations meeting
Maintain operational procedures in accordance with operations manual
Manage internal and external threats by managing security situations and directing resources as appropriate
Write incident reports and complaint forms in accordance with operation manual
Deal with Management complaints in a timely and courteous manner
Provide observations and recommendations to Field Officers
Ensure reports, OBs and returns are accurate and timely
Supervisor Shift Summary
Guard Check List and roster returns
Fault Correction Forms
Ensure that all incidents during the shift are reported and incident reports raised
Visit posts in designated zones at least twice per 12 hour shifts
Carry out site security surveys as required
Maintain discipline in accordance with Company core values and disciplinary code
Ensure personnel are briefed and equipped for forthcoming shift
Ensure all posts are properly manned and deal with shortages
Ensure uniform and equipment requirements are sufficient for operational delivery
Ensure guards understand and are familiar with their post orders
Assist Field Officers in nominating awards for good work
Follow up cases with the Security investigator