2 Job Opportunities at DAG Hotel, Receptionists

  Masama Blog      


The Management of Dag Hotel is looking for two receptionist to join the team and perform the below responsibilities.

Main Duties

Customer Service 

  • Greet hotel guests; answer any questions or concerns. 
  • Provide an outstanding guest experience 
  • Maintain an orderly front desk 
  • Complete basic cashier and bookkeeping responsibilities 
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort 
  • Operate computer programs and multi-line phone systems 
  • Maintain guest records and book reservations 
  • To perform all duties and tasks accordingly to the established Task List 
  • To be fully conversant with all services and facilities offered by the hotel. 
  • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and guest profiles are being updated.
  •  To build long lasting guest relationships by being highly responsive and accommodating to requests and proactively anticipating needs to exceed guest expectations 
  • To ensure that all sales are properly recorded 


  • To assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets, including establishing par stocks, equipment care and maintenance and inventory taking as required. 
  • To liaise with the Kitchen on daily operation and quality. 
  • To ensure that all company minimum brand standards and operational standards have been implemented and are being consistently followed. 
  • To work closely with Housekeeping team to ensure that the outlet is clean, properly maintained and cared for. 


  • Form four with pass 
  • Certification in Hotel Management 
  • At least one year of working experience in Hotel operations 
  • Strong working knowledge of the Microsoft Office and all other relevant computer programs 
  •  Excellent written and verbal communication skills; 
  •  Fluent in English 
  • A proactive approach to dealing with issues that may arise 
  • Highly organized, able to multitask and prioritize and work under pressure 
  •  The applicant should be below 25yrs of age 

Send your cv,academic certificates and cover letter to

 The deadline for application is 25/10/2019.Only shortlisted candidate will be conducted

***Never Pay to Have Your CV/Application Pushed Forward. Any job vacancy requesting payment for any reason is a scam

from Ajira Yako

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